Because our services are digital and often begin shortly after purchase, refund eligibility depends on how much work has been completed.

Eligible for Refund

• Requests made before any work has started, submitted within [X] days of purchase
• Services that were not delivered as described

Not Eligible for Refund

• Work already completed or in progress
• Change of mind after deliverables have been provided
• Add-ons or third-party costs already incurred on your behalf (domains, licenses, ad spend)

How to Request a Refund

Contact us with your order number and reason for the request through our Contact page. We’ll review and respond within a reasonable timeframe.